Contact us
How to reach the Melodious team for help with a video, a purchase or your account. A real person reads every message.
Last updated
Email hello@melodious.ai. A real person on the Melodious team reads every message.
Help us help you
Include:
- The email on your account.
- The project link, if it's about a video. Copy it from your browser's address bar.
- A screenshot of what you see.
- What you expected to happen.
About a purchase
Reply to your payment receipt, or email us with the Stripe receipt number. If you paid but can't get in, try melodious.ai/recover first: it re-sends your link straight away.
Ideas and feedback
We build Melodious with the artists who use it. If something is confusing or missing, tell us: it shapes what we build next. You can see what we've shipped on the changelog.
Was this page helpful?